Code of Ethics
When you hire a professional organizer or productivity consultant that is a member of NAPO-DFW, you have the added confidence that this individual has agreed to adhere to the following code of ethics. These principles guide our professional conduct with our clients and colleagues.
- I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.
- I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.
- When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professional organizers, productivity consultants and/or other qualified professionals.
- I will advertise my services in an honest manner and will represent the organizing and productivity profession accurately.
- I will keep confidential all client information, both business and personal, including that which may be revealed by other professional organizers and productivity consultants.
- I will use proprietary client information only with the client's permission.
- I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.
- I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.
- I will make recommendations for products and services with my client's best interests in mind.
- I will seek and maintain an equitable, honorable, and cooperative association with other NAPO members and will treat them with respect and courtesy.
- I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.
- I will act and speak on a high professional level so as not to bring discredit to the organizing and productivity profession.